Skip to main content Skip to site footer

Guide For Disabled Fans

Welcome to The Suit Direct Stadium, home of Hartlepool United FC. We hope to make your experience as comfortable as possible.

Our Disability Liaison Officer is Sarah Rowntree who is contactable via email enquiries@hartlepoolunited.co.uk. Please let us know if you have any queries or concerns prior to or after your visit.

Tickets

Tickets are charged at normal rates, carers are admitted free of charge if the disabled fan is on high rate disability living allowance or enhanced PIP.

You will be asked for proof of the above entitlement.

For more information on our pricing structure please visit: Matchday Prices - Hartlepool United

Tickets can be purchased online via Hartlepool United FC (venuetoolbox.com) or by calling the ticket office on 01429 272584 ext 2.

Wheelchair Places

There are 21 wheelchair spaces in front of the Longbranch Homes Stand at the South side for home fans.

There is also a bay for 10 wheelchairs in the Simpson Millar Stand for visiting supporters.

No seats are specifically designated for the disabled nor is there a particular allocation for the visually impaired.  Ambulant disabled fans are permitted to go in any area of the ground.

Facilities

There is one disabled toilet behind the Longbranch Homes Stand (main stand), one behind the Simpson Millar Solicitors Stand (away stand) and one behind the Teesside International Airport Stand as well as one in our Centenary Lounge.

There is a small step into our main reception, please let us know if you need access and wheelchair ramps can be provided.

Both our ticket office and Club shop are accessible via wheelchair, if you have any difficulties, please ask a member of staff who will be more than happy to help.

We also have a hearing loop in both the ticket office and Club shop. Please make us aware if you require this.

Parking
There are limited disabled car parking spaces available in our Official car park at a fee per game, or a seasonal pass is available for all 23 home League games only.

Please contact us on 01429 272584 (Option 9) for availability and the latest prices.

There are also limited number of disabled spaces available on a first come first served basis on Clarence Road.