Guide For Away Fans & Ticket Sales




If you’re planning a trip to The Suit Direct Stadium as an away fan to support your team, then here is some information that may be of use to you.

The Simpson Millar Stand
Away supporters are situated in the Simpson Millar Stand (also known as the Rink End). This is an all-seated stand that has a maximum capacity of 1,054. There is no terraced area available for away supporters. There is space for 7 wheelchair users (plus carers) within the stand. Wheelchair entry for away fans is on the West Stand through the car park (Acland Homes Stand side)

The stand is located on Clarence Road and the turnstiles are adjacent to the main office building, ticket office and shop.

To ease congestion on busy games, fans may be allocated seating on arrival by stewards as they arrive into the stand and we appreciate your cooperation in this matter.

Tickets
Tickets purchased in advance are charged at the below prices:

  • Adult                         £20
  • Concessions            £14 (Over 65s, Students, Armed Forces, 18-21s)
  • Under 18                   £10
  • Under 14                   £5
  • Under 5                     FOC when purchased with a full paying adult

*Ambulant Disabled/Wheelchair tickets are sold at the relevant category as above and a free companion ticket will be issued for those in receipt of Higher Rate Disability Allowance or Enhanced PIP (must be shown).

*Under 14s will not be allowed entry to The Suit Direct Stadium without an adult.

*Tickets are issued electronically as standard. There will be a £2 additional charge for paper tickets (including postage) and this should be chosen as your delivery method at checkout.

Tickets can be purchased online and will go on sale in advance of the game. For high demand games, tickets may be sent to your Club to sell, and information about this will be released via their own website and social media channels.

The Club Ticket Office is open from 10am to kick-off on a matchday for purchase and collection of tickets (12pm on night games).

After 1pm (5:45pm on night games), any tickets which were purchased for collection at The Suit Direct Stadium will be available from the away turnstiles.

Please be advised that we may ask for ID for concessions when they reach the turnstiles. It’s not always easy to gauge how old somebody is, so if you are stopped please don’t take offence and be prepared if you look older/younger than your age. We will always ask for Student and Veteran ID so please make sure you carry this with you.

If you are unable to provide the relevant ID when stopped you may be required to pay adult price.

Under 5s can attend for free when accompanied by a full paying adult but they will require a ticket so please ensure you order this along with the rest of your party.

Turnstiles will open 1 1/2 hours before kick off.

You can contact the Ticket Office on 01429 272584 (option 2) or email tickets@hartlepoolunited.co.uk.

Food & Drink
We have a catering outlet inside the away end at The Suit Direct Stadium that serves a selection of hot and cold snacks – including our famous foot-long hotdogs.

We also have a bar facility in the away stand.

Please note that these facilities are CARD only.

Away fans are welcome to enjoy a pre-match drink in The Centenary Suite located on Clarence Road.

Match Programmes
The Pools Programme is our popular Matchday Programme and it is available for sale digitally on the day of a game priced at £3 via our Club Shop website.

Club Shop

If you would like a memento from your trip to Hartlepool we stock a range of pin badges, keyrings and other accessorise which are available to purchase online or from our Club shop which is next to the entrance to the away stand.

Directions

Sat Nav: TS24 8BZ.

What 3 Words: //w3w.co/statue.trade.ozone

Parking at the ground is limited and bookable in advance by calling 01429 272584.

There is also limited street parking around the ground and pay and display car parks at the transport interchange and Middleton Grange Shopping Centre which are a short walk away. Parking in some town centre car parks is free for the first 3 hours so it’s worth the walk if you are able.

There is blue badge parking on Clarence Road directly outside the main offices although this is first come, first served and cannot be reserved.

We are close to the transport interchange for train journeys and also regular buses run into the town centre and Hartlepool Marina.

For full details of how to get here: How To Get Here – Hartlepool United

Supporters coaches are allocated parking on Clarence Road outside the away turnstiles.

Please note: Clarence Road is closed off to general traffic 2 hours prior to kick off. For car park and disabled spaces please use North entrance (Middleton Road)

Hotel

There are plenty of local hotels and B&Bs in Hartlepool close to the ground or further afield at Seaton Carew if you would like to make a weekend of your visit and enjoy a trip to our local beach.

There is a Premier Inn and a Travelodge at the Marina which is just a 5–10-minute walk from the ground

Hartlepool Hotels | Book Hotels In Hartlepool Marina | Premier Inn

Hotels in Hartlepool – Travelodge

Or a Premier Inn just off the A19 at Wolviston

Wolviston/Wynyard Hotel | Book Cheap Hotels In Stockton-on-Tees | Premier Inn

Contact Us
If you are an away supporter planning a trip to Victoria Park and have a question that we haven’t answered here, get in touch with us at the Club on 01429 272 584 (option 9) or email supporterliasion@hartlepoolunited.co.uk

Our Supporter Liaison Officer/Disability Liaison Officer is Sarah Rowntree and is contactable on the above email address.