Please find the noted minutes from our latest Hartlepool United Supporters groups meeting:
Neil Appleyard– HUDSA
Emily Easson –HUFC (minutes)
Phil King –HUFC
Nick McNaughton– HUST
Pauline McSweenie– HUFCSA
John Pearson –HOOC1908
- Introductionsand updates
- Nextseason's kit
discussed experience of how these meetings can work the benefit of all parties,
and attendees gave a range of opinions on how they have worked previously, whathas and hasn't worked and what they would like to see going forward.
- Anyonein the meeting can request items in advance to go on the agenda going forward.
was agreed the club would take minutes/notes, these would be distributed around
those who attended to agree that it was a fair reflection of the meeting andthen the club and supporter groups would post the minutes on their websites.
group can be made wider and more inclusive going forward – does not necessarily
have to include ‘formal/constituted' fan groups. To be invited in the future –South East Poolies & North West Corner representatives.
to take place every 6-8 weeks for meetings unless stated otherwise – 4:30pmonwards for convenience.
presented plans for 2021/22 season ticket prices, which included detail withregards to benefits and rewards for 2020/21 season ticket holders.
showed research which the club had done on prices of season tickets and match
tickets across a range of categories for clubs in National League & LeagueTwo, HUFC falls around the middle in most comparisons.
and NA felt the change at start of current season from over 60's concessions to
over 65's was done with little warning, but appreciated that thiscategorisation was consistent with many other clubs at similar level.
discussed the ‘thankyou package' which HUFC gave to current season season
ticket holders in January which reflected the 10 home games to that date. Some
attendees felt that the free tickets did not hold much value to themselves,
some attendees felt that they held value in that they could be gifted to familyor friends.
suggested that free tickets could be donated to community groups or key workers
if ST holders did not want them and that HUST would be happy to assist the club
in managing this – PK said that there had been previous discussion on this with
other representatives of HUST and that the idea had merit and the club wouldwork to help make it happen.
asked if the free tickets which season ticket holders had could be used for
pre-season friendlies (dependant on crowd capacities etc). PK said that there
had been some discussion about this internally at HUFC and if attendees thought
that this would be well received then it could be something that could be
included – but would clearly be subject to the club organising a home friendlyif dates allow.
asked a question regarding whether money from 2021/22 season ticket sales would
be used immediately (i.e. in 2020/21 season) given that they were going on sale
soon. PK confirmed that all income from 2021/22 season ticket sales will beused in 2021/22 financial budget – not in the current season's.
will be selling tickets based on full capacity but could review if/when
government guidelines are updated. In essence, it will be first come firstserved if restricted capacity at start 2021/22.
West Corner – as it stands, this section is currently closed as per the stadium
safety certificate due to the current barriers in place not being fit for
purpose. Season Tickets will be sold in this area on the proviso that if the
situation is not resolved then fans will be refunded or offered a differentpart of the ground. The club is working on solutions to solve this at present.
will ensure season ticket sales are promoted via direct mail, email &social media over the coming weeks and throughout the summer.
sizing options are a looser (new option) or slimmer (current) fit – the
question was asked which one we should go for next season. Fans are used to the
sizing by now so we could keep with the slimmer fit or change to the looser onewhich may be more popular with fans. There was mixed opinion from attendees.
Day shirts – these will be designed and on sale a lot earlier this year inorder for people to get them by 11th November. An application
process needs to be started earlier in order to have a poppy on the shirt if
that is what the club decides to do. Again, this will be started in good timethis year.
kit – club asked opinion of fans on social media a number of weeks back with
the popular colours being dark (dark blue or black), red & black, yellowand fluro. Attendees agreed that these were popular choices.
kit – attendees felt that stripes were popular as well as all blue with whitecollar and cuffs.
also discussed the club crest – with some preferring the previous ‘ship'swheel' crest and some preferring the current crest.
- HUFCare currently looking into potential sponsors for next season's kit.
retail – PK discussed that the club believed there was more potential for
growth with the retail operation and that the range of products and the
marketing could be better. Work is being done on this currently and the clubhoped to give an update soon. Attendees comments included:
- Pinbadges are collected by home/away fans.
- Retroshirts have been popular amongst fans.
- Poloshirts in the same colour as the kit.
- Moreadvertising for Christmas products.
- Media volunteers have been introducedfor match days to help Alex with live streaming, graphics & social media.
- HUFC asked the attendees if groups had
people who would like to volunteer to support the club with regards to
improvements/maintenance at the stadium. The club had a list of jobs they would
like to do before fans return. Attendees agreed that volunteers would like tosupport and would collate names.
- Match day experience – PK said that the
club were keen to focus on this and improving all aspects. The club had already
discussed internally but would also like wider input. PK will arrange a furthermeeting with attendees and other individuals to contribute towards this.
- Youth development - the club are working on plans to reinstate a
youth set up at ages younger than 16. This would have to be done in a way that
was financially sustainable and operationally manageable by the club – but it
was an area that the club are looking to progress and hoped to have somethingadditional in place ahead of 2021/22 season.
- HUFC are looking at options regarding a‘beamback' livestream for the away game at Sutton on May 22nd. This
would be subject to getting the necessary approvals, costs, scale of it (i.e.
whether this would just be in existing bars / lounges or on a wider basis) andalso the viability of it with regards to Covid restrictions.
- Attendees discussed whether the club
would make the organisational structure of the club more apparent to fans so they
know who is who in and around the club, given there has been a large amount of
change in the last 12-18 months. PK agreed that this is something that would bebeneficial and something that had already been discussed internally.