Pools game this Saturday against
Torquay United will unfortunately not be available for live streaming via the
club's streaming channel, due to the protected rights of BT Sport in
broadcasting their schedule of live fixtures across the season.We understand that whilst this will be
frustrating to many supporters, it is completely outside of our control. If you
are unable to watch the game on BT Sport we will be offering our live audio
commentary service for free via Mixlr, which is accessible on the below link:https://mixlr.com/hartlepool-united/
For season ticket holders who have
pledged their money to the Club in advance, we are also aware that the free
streaming offered in lieu of being able to come to Victoria Park will not be
available to you.We are however committed to ensuring
that, across the season as a whole, we honour our pledge to season ticket
holders to ensure you receive full value for the 23 fixtures you have paid for.
This will comprise a mix of actual attendance (hopefully at some point),
streamed games, vouchers for use in either the retail shop or hospitality (when
Covid restrictions permit) or other Club engagement initiatives.The ongoing uncertainty about the
potential timing for the return of supporters to home games is a matter that
rests outside of the Club's immediate control. Given the fluid nature, and
short-term impact, of the disruptions that we continue to face, we are unable
to commit to a fixed ‘package' of offerings for season ticket holders across
the entire season at this stage – for example, we simply do not know when
spectators will be allowed back into the ground, or which future fixtures may
be covered by live broadcasting. We will however continue to assess the
situation on a regular basis in consultation with supporter group representatives
and provide you with updates as the season progresses.Finally, we are pleased with the positive
response by supporters to the live stream of Tuesday night's game against
Altrincham. It has been necessary for us to make a number of changes to the
setup of our streaming platform behind the scenes based on feedback from
supporters and Insight4 (our streaming partners), and the comments received
regarding the improvement in the quality of the broadcast and audio was very
encouraging. We will continue to consult with our various partners to identify
further ways to improve the service.Our next home league game against Wrexhamon Tuesday 17th November will be live streamed as usual.