Update regarding live match streaming service
Pools game against Bromley tomorrow night will again be live streamed, via the live stream link at the bottom of this article. You will not be emailed a link to the game, this will only be found on this article and our social media updates.
Season ticket holders’ access
For all season ticket holders who received their account details ahead of the Aldershot Town game last week, these details remain the same and you can log into your Insight4 account and access the game via the live stream link.
For any season ticket holders who previously had issues with receiving their account details, Insight4 have resent e-mails with details on how to access your account. Please check your inbox as well as spam/junk email folders as all emails with logins have been sent. If you have not received these details by Tuesday 12th at 12pm, please get in touch with the club via firstname.lastname@example.org or 01429 272 584 ext. 2. Please accept our apologies for any inconvenience caused.
Non-season ticket holders’ access
For all non-season ticket holders, please access the game through the same link at the bottom of this article. This will bring you to the Insight4 website – if you have already registered then you will be taken to a paywall where you will be required to enter your card details and pay £9.99 to access the stream. Once the payment is processed you will be taken straight to the stream.
If you have not previously registered, you will be required to register after clicking the live stream link before being taken to the paywall. You can go onto the Insight4 website in advance and register your details to save this step in the lead up to kick-off:
The majority of fans who accessed the live stream of the Aldershot Town game experienced no issues with regards to access and quality of stream. If any fans do experience issues during the match, please let the club know via the clubs official social media channels which are monitored on a matchday. Whilst we will be unable to respond directly to messages on a matchday, we will monitor channels and liaise with our live streaming partner Insight4 during the match and after the match in order to continue to improve the service wherever possible.
Given we have had a few questions on the subject, the live camera will be active 15 minutes before kick-off – before which time anybody logging on to the live stream link will see a black screen.
Thanks again for your support.